Accessibility Statement

CovenantCare Practices works toward WCAG 2.1 AA accessibility. Report accessibility issues by phone, email, or in person.

Our commitment

CovenantCare Practices wants this website to be usable by everyone, including people with disabilities. We use the Web Content Accessibility Guidelines version 2.1, Level AA (WCAG 2.1 AA) as our guide. This is the standard referenced in the U.S. Department of Health and Human Services rule under Section 504 of the Rehabilitation Act.

We are a small, independent practice. We check the site periodically with automated accessibility tools and by hand, and we fix problems as we find them or as they are reported to us.

What we focus on

When we build and update pages, we pay attention to:

Sufficient color contrast for text and buttons
Using the site with a keyboard alone
Descriptive alternative text on informative images
Clear headings and page structure
Visible keyboard focus
Pages that work at large zoom levels and on small screens
Captions or transcripts if we add audio or video

Other ways to get information

If any part of this website is hard for you to use, you can get the same information or help another way. Call any of our clinics or stop by the front desk, and our staff will help you schedule an appointment, answer questions, or provide information in another format. If telephone assistance is not accessible to you, email info@covenantcarepractices.com to request an accessible way to communicate. Please do not include medical information in ordinary email.

Third-party services

We use outside services for online scheduling (Phreesia) and the patient portal (athenahealth). These open on those companies’ own websites. We ask these vendors about accessibility and pass along problems that are reported to us. If either service is hard to use, contact the clinic for assistance. You may also email info@covenantcarepractices.com to report an access barrier or request a non-telephone communication method; do not include medical information in ordinary email.

Reporting an accessibility issue

Reports can be sent by email to info@covenantcarepractices.com, by phone at (931) 245-1150, or in person at any of our three clinics in Sango, Hilldale, or Dover, Tennessee. Please include the page address (URL), the device and assistive technology you are using, and a brief description of the difficulty. We will acknowledge each report and work to resolve the issue as soon as practicable.

Document revision

This statement was last updated on October 12, 2026, and is reviewed at least annually.