(931) 245-1150
CovenantCare Practices

Accessibility Statement

Our commitment

CovenantCare Practices is committed to ensuring that this website is accessible to all users, including people with disabilities. CovenantCare conforms to the Web Content Accessibility Guidelines version 2.1, Level AA (WCAG 2.1 AA), as the published standard for digital accessibility in healthcare communications.

Standards and federal compliance

This website is designed and maintained to meet the U.S. Department of Health and Human Services rule under Section 504 of the Rehabilitation Act, which requires public-facing healthcare websites to conform to WCAG 2.1 Level AA effective May 11, 2026.

CovenantCare Practices reviews this website on an ongoing basis against WCAG 2.1 AA success criteria, including but not limited to:

  • Sufficient color contrast for text and interactive elements
  • Keyboard-only operation for all functional elements
  • Programmatically associated form labels and instructions
  • Descriptive alternative text on informative images
  • Logical heading hierarchy and document structure
  • Visible keyboard focus indicators on all interactive elements
  • Captions or transcripts for any embedded audio or video content

Reporting an accessibility issue

If any visitor encounters an accessibility barrier on this website, or has difficulty accessing any part of its content or services, CovenantCare Practices welcomes the report and will respond promptly.

Reports may be submitted by:

  • Email: info@covenantcarepractices.com
  • Phone: (931) 245-1150 (Sango clinic, primary contact line)
  • In person: at any of the three CovenantCare clinics in Sango, Hilldale, or Dover, Tennessee

Please include the page address (URL) of the content in question, the device and assistive technology in use, and a brief description of the difficulty encountered. CovenantCare Practices will acknowledge each report and work to resolve the issue as soon as practicable.

Third-party content

Some content on this website may be provided by third parties (for example, the embedded patient-portal login operated by AthenaHealth and the embedded scheduling widget operated by Phreesia). CovenantCare Practices does not control these third-party services directly but works with each vendor to seek accessible solutions. If a third-party component on this site presents an accessibility barrier, please report it using the contact methods above.

Document revision

This statement was last updated on April 30, 2026, and is reviewed at least annually.